PNGMPHSL Logo PNGMPHSL

PNG Mining And Petroleum Hospitality Services Ltd.

16th Papua New Guinea PNG Mining And Petroleum Investment Conference and Exhibit

Our Company

PNG Mining And Petroleum Hospitality Services Ltd. is a fully-owned Papua New Guinea based company that prides itself in providing quality and highly effective safety-focused support services throughout the nation.

Feature Image
What we do

Our Mission

We are highly committed to consistently delivering superior services in the best and most efficient way possible for the shared benefit of our partners, clients and employees. PNG Mining And Hospitality Services Ltd. is focused on what our company and our people do each day in order to achieve our vision.

Feature Image
What we want to be

Our Vision

Our vision is to be a highly respected and top-class provider of contract food and support services. Who are renowned for our dedicated and professional personnel who provide high class delivery of services with excellent results.

Our Approach and Diversity

Approach

The Steps We Take

At PNG Mining And Petroleum Hospitality Services Ltd. our people who are located in both urban and remote locations live by the words "Can-do."

With support often being a long ways away, our people are self sufficient who take the right actions at the right times. They are also very dynamic and adaptable to change.

Our people continuously challenge the status quo in order to make the experience better for our partners, clients and employees.

PNG Mining And Petroleum Hospitality Services Ltd. is always prepared to take calculated risks.

Diversity

Benefits

We encourage the development of sustainable opportunities for all our local manufacturers, suppliers employees and clients.

We value the uniqueness of all our partners and colleagues around the globe.

We take pride in creating a "Home away from home" environment for the many different nationalities we work with. We ensure our people act with flexibility while dealing with the different trends and dynamics of the emerging markets in various developing countries.

We ensure that we listen to our people who continuously contribute to our success.

Our Experience

PNG Mining And Petroleum Hospitality Services Ltd. has a vast experience in the support services field. The heart of our services in Papua New Guinea is our expertise in both catering and camp management services

Today, we manage a large number of camp facilities that range in various sizes from just under a hundred beds to over a thousand. This is just an example of operations we conduct for the continuous growth of all the major respected global clients we handle.

The close working relationship of PNG Mining And Petroleum Hospitality Services Ltd. with our clients and the consistently high standards we set have produced positive results in the quality of services we provide. This is a testament to our experience in the field of support services, most especially in camp management and catering services teams.

PNG Mining And Petroleum Hospitality Services Ltd. is proud of the results of our operational standards, the people we support and most especially our clients.

Our teams clients results and the customer feedbacks we receive in these areas are remarkable and are clearly highlighted in customer surveys that have been conducted.

John Doe
Jane Smith
Mike Johnson
Emily Brown
David Lee
Sarah Martinez

Our Principles

Feature image
Health

Health, safety and Environment Comes First

Our first priority is the health and safety of our clients and our employees and our responsibility to the environment.

Feature image
Service

Growth Through Profitability

Our aim is to deliver shareholder value through disciplined and sustainable growth that is underpinned by a strong governance that contributes to the benefits of our scale.

Feature image
Value

Valuing Diversity and Developing our Employees

To create and develop a pleasant working environment that is both challenging and supportive and which That provides opportunities for everyone to be able to develop their skills. We always strive to value and recognize the unique diversity, loyalty and contribution of each employee.

Feature image
Service

Delivering for Partners and Clients

We strive to earn and recognize customer loyalty through consistently demonstrating why we are and should be the first choice for quality, service, value and innovative ideas.

Feature image
Service

Performance Efficiency

We strive to be a more cost effective, cost saving and efficient service provider. In order to deliver the highest quality of services and robust performance.

Our Values

Feature image

Trust, Integrity, and Openess

We strive to set the highest possible professional and ethical standards at all times. We build our relationships on trust, fairness and respect while always being transparent.

Feature image

Responsibility

We take responsibility for our actions both individually and as a company. Everyday we aim to make positive contributions to the health and well being of our clients and the communities in where we work.

Feature image

Quality Driven

Each of us in the company are passionate about what we do. We deliver superior services and take pride in achieving our goals. We learn from our mistakes, replicate success, and improve our market leadership by maintaining our competitive edge.

Feature image

Safely Achievable

We are all accountable for making sure that every job, task and activity we perform is done safely and with an open and positive approach.

Feature image

Teamwork

Being encouraging and working as a team is what makes us stand out above the rest. We value the individuality, expertise and contribution of our colleagues in order to pursue our shared goals.

Our Community and People

Feature Image
How Do We Give Back

Our Community

PNG Mining And Petroleum Hospitality Services Ltd. is part of the local community

We encourage our employees to work with charities and organizations that are part of the community through our programs that recognize and support these initiatives.

The aim of our commitment to the community programs is to contribute to social and economic growth by valuing corporate social responsibility as an essential part of our normal business operations.

Feature Image
How Do We Develop Our People

Our People

We are committed to the development of our staff at all levels within the company. We recognize that training is not an isolated event, but rather a process of development lasting the length of each employee's service within the company.

Our training programs are designed to support our company's journey from "Good to Great" The programs are geared toward business needs as well as the needs of the specific individual.

Performance development reviews are held annually where a personal development plan is followed. The training solution might call for employees being placed in different locations where they have a chance to swap with colleagues in attending training courses that the company provides.

Our Success

1

PNG Mining And Petroleum Hospitality Services Ltd. aims to support our clients strategic intents by applying innovative and practical solutions that have made us an industry leader.

2

At PNG Mining And Petroleum Hospitality Services Ltd. we share the rewards of "Great" performance with all our stakeholders namely:

    • • Governments
    • • Partners
    • • Local Communities
    • • Clients
    • • Suppliers
    • • Our Employees

3

We recognize successful performances and encourage our people to have fun while doing their jobs.

4

We create a culture where our people are recognized and rewarded for their success and hard work.

5

We encourage local communities to take part in our sustained social programs especially those in remote areas.

6

We provide opportunities for innovation and growth for all parties. Through this, we encourage commercial and competitive partnerships to support each other.

Our Services

Facilities Management

Health and Safety

Operation Warehousing

Retail Services

Staff Training

Building Maintenance

Conferencing and Banqueting

Office Administration Services

Janitorial Services

Landscape Gardening

Logistics

Laundry Services

Our Capability

With our experienced and dedicated team we continue to provide quality and reliable service throughout Papua New Guinea.

PNG Mining And Petroleum Hospitality Services Ltd. is a respected player in the service support industry - operating and supporting some of the biggest businesses and events in the nation.

We pride ourselves in providing services in remote and hostile environments while also developing and delivering original and reliable service solutions to our clients' operations and major events.

We are passionate about what we do and we are dedicated to always providing our clients with the highest quality and reliable service.

With our teams experience, we have proven time again that we have evolved into a multi-service provider with the capability and expertise to offer our clients a health and safety-focused quality service approach and have developed a specialized and flexible solutions service.

The services we have provided to date:

2015 Papua New Guinea South Pacific Games - Served over 158,000 fully dietitian approved meals in fourteen days to all the competing athletes. It was conducted with zero incidence, achieving the target set by Australian compliance standards at the flagship event.

Providing all catering and hospitality camp requirement services to Oil Search Limited-the largest oil and gas exploration and development company in Papua New Guinea.

Providing catering, hospitality and maintenance services to Talisman Energy, Parker Drilling, High Arctic Energy, Exxon Mobil and Repsol in all their remote oil and gas exploration programs.

Providing catering, accommodation, logistical support and facility management services to the Australian department of Immigration - Manus Island regional processing center.

University of Papua New Guinea, Lae Unitech and Defense Force operations.

APTC - Australian Pacific Technical College.

Our System

A large part of our success in the service industry in Papua New Guinea is attributed to our comprehensive and proven systems and procedures.

PNG Mining And Petroleum Hospitality Services Ltd. operates with over 1,000 systems and procedures that are carefully selected to form specific operational plan for our sites in order to meet all requirements.

Our systems and procedures on online data accessible to all phases of operations. We update regularly to ensure that the latest version of the systems documents are being used. This provides us the ability to ensure applicable statutory, regulatory, contractual requirements and all our health and safety standards are met.

Our supporting systems, policies plans and procedures are created to meet the requirements for specific operational activities associated with the delivery of the contracted services required. They are reviewed regularly to reflect any changes that are required in order to meet the changes made with the operations.

Our systems and processes are independently audited to ISO:9001 Quality Management Systems Certification.

John Doe
Jane Smith
Mike Johnson
Emily Brown
David Lee

Our Accreditation

In order to ensure that our systems are effective and fully compliant to meet not only our legal obligations but also our client and customers', our systems and processes have been fully and independently audited to ISO:9001 Quality Management System certification standard. We have achieved certifications in all the following areas:

Demonstrated conformity with the requirements of the audit standard and provided sufficient structure to support implementation and maintenance of the management system.

Demonstrated effective implementation and maintenance improvement of its management system and are capable of achieving policy objectives.

Demonstrated the establishment and tracking of appropriate key performance objectives and targets and monitored progress towards achievement.

Our internal audit program has been fully implemented and demonstrates effectiveness as a tool for maintaining and improving the management system.

Our management review process has demonstrated the capability to ensure the continuing suitability, adequacy and effectiveness of the management system.

The management system demonstrated overall conformance with the requirements of the audit standard.

Our certification claims are in accordance with SGS guidance. The organization is effectively controlling the use of certification documents.